If you are not  satisfied with your online purchase, we will accept returns up to 15 days from the date of purchase for a full refund. Proof of purchase or packing slip invoice is required. Please note, the item has to be in good condition without any rips, stains ,etc. Any  personalized and customized orders are considered final sale and cannot be returned. Returns are free on all orders, however, the original shipping fee is nonrefundable